RETURN & REFUND POLICY

Your satisfaction is our priority. While we hope you love every order, we understand that issues can happen.

General Return Window
We offer a 30-day return window from the date of delivery for eligible items. To be eligible for a return:
The item must be unused, in its original packaging, and in resellable condition.
Proof of purchase (order number or receipt) must be provided.

Non-Returnable Items
For safety and hygiene reasons, consumable products like sea salt are non-returnable, even if unopened. This ensures the product remains safe and uncontaminated for all customers.

Damaged or Defective Items
If your product arrives damaged, leaking, or defective, we’ll gladly offer a refund or replacement. Please follow these steps:
Contact us within 3 days of receiving your order.
Email us at [your email] with:
Your order number
Clear photos of the damaged item and packaging
A brief description of the issue
Once approved, we’ll process your refund or send out a replacement promptly.

Refunds (If Applicable)
Refunds are issued to your original payment method within 5–7 business days after approval.
You will be notified via email once the refund is processed.